Customer service

EfCI devices are renowned for their reliability and operability. However, like any production device, their longevity requires constant care.

Equipment for Chemical Industries

EfCIhas developed a supervision and remote monitoring system for its devices known as Equipment Maintain. The objective is to anticipate faults and malfunctions in order to be able to take preventive action on your installations:

  • Risk prevention
  • Lower maintenance costs
  • Optimised device operation
  • Analysed advice and driving data

Equipment Maintain continuously analyses various settings of your installation and alerts you to any operational malfunction. Despite the reliability of our devices, EfCIhas a very efficient and responsive after-sales service that can help you out quickly in the event of a problem with one of your devices.

Equipment Maintain
Operation Mode

Based on the principle of continuous remote monitoring, all the sensors connected to the installation send data through a connected E-box. The readings and measurements (pressure, temperature, humidity level, level, etc.) are recorded and can be consulted at any time by the customer

Our commitments

At EfCI, we make it a point of honour to respond as promptly as possible in order to assist you throughout the life cycle of your devices. Our ethics and our accessibility are valuable assets that guarantee a stress-free and thorough customer experience.

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Contact our teams today

All EfCIteams are readily available to support you throughout your project You can send us a message immediately via our contact form or reach us by email.